Responsible gambling

Responsible Gaming at Turning Stone Resort Casino

At Turning Stone Resort Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players.

Setting Limits

To help you maintain control over your gaming habits, we offer several tools:

Daily/Weekly/Monthly deposit limits: Set restrictions on how much you can deposit into your account.
Session time limits: Receive reminders when it's time to take a break from playing.
Cooling-off periods: Temporarily restrict access to your account for 24 hours to 6 months.

Self-Exclusion

If you feel that gaming is becoming problematic, please consider our self-exclusion program. This will prevent you from accessing your account and any associated services:

Permanent exclusion: Completely block access to your account.
Voluntary temporary closure: Restrict access for a specified period (24 hours to 6 months).

Support Resources

If you need additional assistance or simply want to speak with someone about responsible gaming, we recommend the following resources:

Problem Gambling Institute of Ontario
Canadian Centre on Substance Use and Addiction
Gamblers Anonymous Canada
Provincial helplines for all 10 provinces and 3 territories

Our dedicated team is available 24/7 to provide support and guidance.

Reality Checks

To help you stay aware of your gaming habits, we offer reality check notifications. These will remind you of the time spent playing and the amount wagered:

Regular reminders: Receive alerts about the length of time spent playing.
Spending analysis reports: View a summary of your gaming activity on a monthly basis.

Protecting Your Account

To ensure the security of your account, we recommend enabling two-factor authentication. This will add an extra layer of protection to prevent unauthorized access:

Use strong passwords and PINs
Enable email notifications for all important account changes

By taking control of your gaming habits and seeking support when needed, you can enjoy a more balanced and responsible online experience at Turning Stone Resort Casino.

Remember: Responsible gaming is everyone's responsibility.